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MRO saved our neck after a power surge knocked out one of our main production lines. They had the power supply in stock and we sent a driver to pick it up the same day so we only had about 5 hours downtime. They have shot to the top of our list of preferred vendors.
MRO went above and beyond exceptional service. I had a machine down and I sent out an Email Saturday morning looking for parts. They replied to my Email very quickly. They had the part I needed in the warehouse, for a small fee they went to the warehouse and overnighted the part to me. Had the part by 7:30AM Monday morning.
The manufacturer didn't have stock so we found MRO online and contacted them for the module we needed. Luckily MRO had stock and their price beat the manufacturer list price by a significant margin. We were even able to get it shipped out the same day! Thank you for all your help.
MRO Electric provided excellent service to us when we needed it most. Because of their professional and quick service we avoided extensive downtime and were able to continue operations, thereby avoiding a potential production disaster. The staff was friendly and knowledgeable and we will definitely order from them in the future. Thank you again!
I called MRO for price and delivery on an item. They quoted price (lower than what I had paid from a previous vendor) and delivery of 2 days. They actually shipped the same day I placed the order. Invoice and shipping information was emailed to us the next day. Very professional company, and great to deal with. I will definitely order from them again.
Check out the rest of our ABB product line. Whether it's using our online instant quote feature, giving us a call, or sending us an email, we strive for customer satisfaction first. This means lower prices and better service for you. For more products like 3HAC028357-001, take a look at more from our Robotics line. If your current unit has gone bad, take advantage of our Core Exchange program for the most inexpensive route. We offer a repair service on all of our products that keep your downtime to a minimum. To stay up to date on on manufacturer news, as well as access any of our datasheets, manuals, or other documentation, we suggest you take a look at our blog.