Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,407 Ratings
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11/20/2020 BAUTISTA
MRO IS A VERY PROFESSIONAL TEAM, THEY HAVE THE SOLUTION TO EVERY PROBLEM
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11/18/2020 jeff
website was easy to navigate and request a quote through. joe sent back a formal quote within minutess and then I called in to place the order. all in all the ordering process took less than 15 minutes, very easy.
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11/17/2020 MTR
Thank you for all of the help over the past few days. MRO has been invaluable in helping us figure out why our press wasn't working, we would recommend them to anyone looking for quality support and good pricing.
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11/12/2020 Jay
Very happy with MRO and their customer service. Had a problem with UPS delivering my order and MRO was able to talk to UPS to get the problem resolved.
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11/10/2020 David
MRO's customer service and attention to detail is above and beyond other companies that we have dealt with in the industry. I was extremely impressed with how quickly we received a quote, I almost thought they had some sort of automated system set up but it was an actual salesperson who was able to answer my questions about shipping options. Superb experience all around.
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11/6/2020 Allan
Fair price and fast shipping. The product was packaged well (dense foam) and looked brand new. MRO made the ordering process as easy as possible, five stars all around
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11/5/2020 Mike
We appreciate MRO's help in getting our power supply repaired in a timely manner. The repair was finished ahead of schedule and our lathe is already running again.
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10/30/2020 ADM
Excellent website - easy to search for the part we needed and request a quote. MRO always seems to have the parts we need, they are an asset to our operation and have been very reliable.
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10/29/2020 Eddie
5 star service all around. MRO had stock of the relay that we were looking for and overnighted it on our fedex account. Couldn't be happer
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10/27/2020 RTK
Things are going will with the power supply that we purchased. It has been running for 72hrs straight with no hiccups. Looking forward to doing more business together, thank you for all the assistance.
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10/20/2020 Adam
They have always been very nice and professional! Dealt with them for years. I will always source from here!
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10/19/2020 Richard
We were looking for small Servo motor for our Fanuc robot. They had the parts in stock and were very reasonably priced. I plan on working with MRO Electric more often.
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10/19/2020 Matt
I was looking for a PLC that has been obsolete for years and found it in stock at mro. I contacted MRO to confirm price and delivery, they were quick to respond and placing the order took minutes. We just received the plc and it is working like new!
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10/15/2020 Oscar
Very quickly response to quote and delivery the material
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10/14/2020 Christopher
Best prices I could find and fast shipping.
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10/14/2020 Adam
Prompt, and easy to work with! Highly recommend to ANY production facility.
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10/14/2020 Jim
MRO went the extra mile to make sure that we were taken care of. We were in a down situation and every second was costing us money. MRO understood the urgency of our order and got it taken care of.
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10/12/2020 OL
5 stars all around. MRO solved our problem quickly and we won't hesitate to purchase from them in the future.
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10/8/2020 Steve
Very easy to shop there and the tech support is very helpful
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10/8/2020 V.
Very smooth ordering process. Good communication back from the customer service group on the orders I've placed