Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,534 Ratings
N
9/20/2021 nancy
MRO is always the first to respond to our quote requests, they understand how critical it is whenever a line in our plant goes down. They are our first choice whenever looking for replacement parts
J
9/17/2021 John
Thank you for all the updates provided on the order status. I appreciate the customer service and being kept in the loop the whole time.
B
9/15/2021 BRIDGITTE
Easy to shop and purchase items. Quick shipment of product as well.
R
9/13/2021 RT
Very impressed to get a quote response over the weekend. Placed the order on Monday, really appreciate MRO's responsiveness as our waterjet was down
G
9/9/2021 G.
MRO was able to ship an order after hours and send an axis module priority overnight shipping to us. Our production is back and running thanks to them. Huge help
K
9/8/2021 KT
The MRO Electric website was very easy to request a quote through. The response was almost immediate (thought it was an autoresponse but was an actual person) and they were able to answer some questions we had about the VFD we were looking for.
D
9/7/2021 Dave
Good people to work with, glad we found MRO when looking for a replacement drive online.
J
9/2/2021 JT
Ordered part on Monday afternoon, received the part before noon on Tuesday! The part was installed immediately. Great service and expedited in a very timely manner. Good job MRO
D
9/1/2021 David
Order was packed well and arrived on the promised delivery date. 5 stars for the MRO team
B
8/30/2021 Brenda
We have been purchasing from MRO for almost 5 years and they have been great to deal with. Quotes are responded to within minutes and orders are always shipped quickly.
M
8/27/2021 Mary
Quick response Quick shipping Best price around for an out of production part
P
8/26/2021 Prime Metals
Above and beyond our expectations, mro went the extra mile. anyone looking for a quality source for surplus parts should contact MRO
J
8/25/2021 J.
Customer service from MRO went above and beyong helping us get the vfd we ordered installed. 5 stars in all categories
C
8/24/2021 clint
ordered and received already. joe was good to deal with and i look forward to working with mro again
P
8/23/2021 Paul
I entered the model number of our drive online and MRO showed as the first result. I called in and they had stock that was able to ship the same day.
J
8/19/2021 Jan
We received our repair yesterday. The repair was successful. Thank you for your help getting this taken care of.
B
8/17/2021 Bryan
I entered my part number online, and MRO's site came up. I verified the part they listed was what I needed, ordered it, and within a few days it had arrived. It was easy.
K
8/16/2021 Kevin
Excellent service and support. Kyle made placing our order easy and painless.
A
8/6/2021 adair
the mro website was easy to navigate and request a quote. a salesperson responded within minutes with a pdf quote. they had stock and shipped quickly.
K
8/5/2021 Ken
Kyle provided extremely quick service and was good to work with. Would recommend to anyone looking for refurbished Fanuc parts