Reviews from actual customers

Customer service is excellent. I will most certainly use MRO again & definitely will recommend to others.

Good transaction from beginning to end. No issues.

Simple, fast, accurate service. I call this team with a problem and get to communicate with people who are eager to get me back up and running. Even when it takes several round of calls/emails to troubleshoot and get the correct component. Then even if shipping is a few minutes away, they find a way to get my part in a box and out the door.

Great customer service - Service exceeded my expectations!

Great company to work with! Extremely competent and friendly staff.

Rock star service - Zach helped me make sure my order would come in asap at the last min and it did!

Very fast delivery, ease of ordering from website. Highly recommend. Thank you.

The Altivar 56 is an outdated VFD. It made for a great and fast repair to be able to slip in an exact replacement. The terminal strips just unplugged from the existing unit and plugged right into the new one. No carefully removing, tagging, and replacing wires, wondering if you messed one up. I was also excited to hear the you do repairs. I am going to send you the one that I took out to be repaired and I will have another exact replacement sitting on the shelf.

This was my first time dealing with MRO Electric and I was very pleased. The customer rep that I spoke to was both very knowledgeable and very friendly. I would highly recommend them and we will be ordering from them again.

Easy to contact and received a quick response. Product arrived on time.

Initial conversations it was clearly stated that the work and repair would be warranted. After sending the controller in for repair it was found that MRO had no way of testing the unit to see if it was fully functional. In short no guarantee was given and the controller was returned working as it was sent out. We paid basically for nothing. Presently looking for another repair facility.

Working with MRO Electric was great, employees were friendly and service was fast.

Best customer/vendor interaction I have experienced in a very long time. Instant replies and my product shipped out the same day. Keep up the great work MRO Team!

Had a excellent experience throughout the process. Zach was very helpful. Received my part quickly and was in great condition. I would definitely use them again.

Extremely impressed! I bought a new Siemens board and I asked how fast could it be shipped. I ordered it that afternoon and they overnighted it. It arrived at my shop the next morning in perfect condition. The customer service was excellent they checked on me and my order throughout the entire process. I will definitely be using them again for further purchases.

Excellent service, extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and request!!! Thank you for exceeding the typical customer service. It's very evident that this company cares and values their business.

Needed a Fanuc drive for our lathe very badly. MRO shipped me a new one in record time! It worked perfectly and got us back up and running.

My table saw motor crapped out in the middle of a project. I shipped it to MRO for a look. They gave me a hard, low price (no open ended hourly rate) and a promise that if they couldn't make it work they wouldn't charge anything. They got it running better than ever and back to me in less than 72 hours! My experience with MRO couldn't have been better.

MRO Electric had the best prices, quick ordering process, and fast shipping. Will order again.

Great service, next day delivered...product according to expected