MRO Electric gave me above and beyond customer service and helped me diagnose and reset the parameters on my drive, even calling me back after hours to do so. This is the kind of service that simply does not exist anymore.
MRO has quickly risen to the top of list of suppliers that we reach out to when we need to replace an obsolete Siemens part. They always respond immediately and normally have stock of what we need. We have passed their info on to several other branches and recommend them highly.
MRO is always prompt to respond and accomodating. Great customer service all around
Keep up the great work, everything went perfectly and we will reach out to MRO soon to send in some drives that we need repaired
Thank you very much for your time and efforts in supporting us. Your team was very responsive in getting us the quote and tracking number once the order was placed.
Kyle is a pleasure to work with. He exceeds in customer service and always go the extra mile to help me out.
Thank you for your support and the great customer service, we will keep your contact info on file for future projects.
Five stars!!! Items were easy to find good pricing. Items were shipped quick and came in in good condition. Keep up the good work!
We do a lot of business with MRO, they have been a good supplier for older or discontinued items. Their prices are good and shipping is always very quick. They always provide a high level of service with good communication.
I've bought parts from MRO for years and they have been very good to deal with. Their sales team is very responsive and always makes sure we are taken care of. I have passed their info on to our other branches as well and recommend them highly.
Thanks Joe. Appreciate the service and support that your team provided. Have a good weekend and stay safe
Thank you for getting these out so quickly. We were up and running by noon today! A+ service!
FYI everything was received in good condition and was packaged well. Thank you for the business card, we will keep you on file.
Drive is installed and working great. Thank you for all of your assistance in getting our PO processed.
We got our rush order and sent it on through to the end user so everyone is happy. Thank you for everything!
MRO was very communicative with keeping us updated on our order. There was a slight delay in shipping, but Joe kept us updated and sent the tracking as soon as it shipped.
MRO is one of the best suppliers I have ever used. Customer support, inventory ready to ship, fast response to quotes.
Product was as described and shipped fast! 5 STARS
MRO sent us a quote on Saturday, we were able to place the order on Monday. Everything was very quickly processed which was helpful because our press was down. Everything is working now
Quick response, good pricing. Has stock of an out of production Siemens module that we couldn't find with our normal distributor. Will be following up to place an order for spares