The representative I dealt with, Joe, was extremely timely in his replies and our purchase arrived very quickly. Will certainly deal with again.
Joe was especially helpful by suggesting the best ways to take care of the problem; offering to pick up the broken motor and replace it to expedite my being able to use my machine quickly. Much more reasonable than Fanuc's price for repair.
It was first experence for us to have business with you this time, of cource we had tried to search on the internet, and got some information from other sources, but I felt your response is very decent and reliable, so we proceeded and finally got my feeling was correct, anyway appropriate correspondence through our exchanging mails would be much appreciated, I am the one who should thank you very much.
Great company to work with, they helped us out in a bind, quick response time and no hassle.
very good price and shipping is very fast ordered at 15:25 receive next day in Canada
It was easy to request a quote on line, Joe responded quickly with a quote and we received our desired drive in like new condition. We were a little skeptical at first to purchase from someone other than OEM, but so far the drive has performed without flaw, and we will be ordering from them again when the need arises.
Great job. Quick turnaround on quote time and delivery was as expected.
no problem you had what I needed got me the quote right away your pricing is as cheap as any body I found
MROElectric responded to my inquiry quickly, answered all my questions and had the equipment I requested shipped all within a few hours. Their customer service was superb.
product arrived quickly and exactly as advertised.
From the moment I call to the moment I got the equipment my experience was total satisfaction. Even the way they pack the equipment it was like a purchase a new product, it even came with a software cd, and manual keep up the good work. Thanks.
Great stock, courteous sales force, and quick shipping.
I had never purchased from MRO in the past and was searching for a power supply online. I requested a quote and was pleasantly surprised when it was emailed to me within 5-10 minutes. The price was competitive and we will be requesting additional quotes in the future.
Excellent service, quick resolution and super fast delivery.
Part still hasn't been installed yet by technician but the customer service and delivery were top notch. I would definitely use them again when searching for parts
Profesional, fast and courteous service. Our manufacturing plant in Germany needed a Fanuc servo motor for a machine down situation, Fanuc Japan had a long lead time , Fanuc Germany was no help so they reached out to us for assistance in locating the motor. Our Fanuc destributor also did not have the item in stock but was kind enough to recommend MRO Electric. One hour later I had shipping confirmation and the motor was delivered in Germany the next business day. Wow! great service. MRO made me and the USA look good. Thanks.
Friendly service, no on hold wait times.
Customer Service folks were very helpful in ensuring I was selcting the right parts for my need, material arrive within two days. Great job!
CUSTOMER SERVICE WAS VERY NICE AND INFORMATIVE. GREAT OVER ALL EXPERIENCE.
Seller provided products that were exactly as advertised, at a good price, and shipped promptly.