Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,571 Ratings
6/8/2020 Colonel
MRO was able to find an outdated CPU for me at a great price with a 2 year warrantee. The service was fast and friendly, and the price was great. Thanks, ya'll!
6/8/2020 Sabre
I purchased 5 altivar drives from MRO for saturday delivery and it was one of the easiest orders I've placed. Meg helped take the order and made sure to have the tracking sent to us so we could coordinate the delivery with UPS. MRO gets two thumbs up from us!
6/8/2020 Mike
The company that we originally sent our motor to for repair was unable to get it working properly, so we send the motor to MRO in hopes that they would be able to get the job done. MRO turned it around in 2 days and when we got our motor back in it ran like new. We'll be going to MRO the first time around whenever we need another servo motor repaired.
6/5/2020 Brad
Fast and easy ordering process. Placed the order online through the quote that David sent me and had the tracking number sent to me a few hours.
6/5/2020 Rick
MRO had stock of the alpha drive we had fail in our machine and offered an exchange credit for our old unit too. They shipped on our UPS account and we sent the core back as soon as we installed the replacement. Thank you for making the process as easy as possible
6/4/2020 DXE
I found MRO online and had not ordered from them before, but they got back to me with a quote that was lower than the other prices we received. Joe sent pictures of the simatic panel to confirm they were sending the same one as what we had installed and everything matched up. Our line is now running with the replacement panel and we sent the old one back to MRO to be repaired.
6/4/2020 Holly
New ATV71 drive at a price much lower than the mfg. MRO had stock and was able to ship on our ups acct
6/4/2020 Industrial
MRO handled our order promptly and everyone I dealt with was very helpful. We had the tracking number sent to us within 30 minutes of placing the order so we were able to arrange a technician to install the panel in our machine. We highly recommend MRO
6/4/2020 Jon
Shipped out our order the same day we placed it and we had it in 2 days. Not much more you can ask for!
6/4/2020 Johnson
Thank you for processing our order quickly. The free 2 day shipping was appreciated, was not expecting to receive the servos as soon as we did.
6/4/2020 Tony
I ordered Commander SE drive from mro for our press and they gave a high level of support during the installation process. I spoke with their technician Ed who was very patient in walking us through some of the parameter setup process. They went above and beyond in their service.
6/4/2020 Ben
I have bought from MRO consistently for the past few years. They always are very responsive and have been very helpful. Joe has been a pleasure to work with and gotten us out of a bind multiple times. Thanks!
6/4/2020 Tom
Quick response, good pricing. Has stock of an out of production Quantum module that we couldn't find with our normal distributor. Will be following up to place an order for spares
5/21/2020 Universal
We needed a part to get our CNC router up and running after a major breakdown. Called to order at around 4:30 PM. Had the part delivered across the country and into our hands by 11:00 the next day. Machine fixed, problem solved. Very pleased with the service.
5/21/2020 Olivier
Good quality product. Delivery on time.
5/15/2020 Rick
Our mill was down and we couldn'y find the obsolete drive we need from any of our normal vendors. We found MRO online and saw all the positive reviews so we gave them a shot. They were able to have the UNIDRIVE delivered to us Saturday Morning and we are back in production. We can't thank MRO enough for their speedy response
5/15/2020 Mark
Brand new part for much less than the manufacturer quoted, and we had it by the end of the week. Good customer service as well. Much appreciated.
5/12/2020 Mark
Helpful salesperson, fast shipping, good price. Can't really ask for a better experience. Highly reccomend working with MRO
5/8/2020 Marcie
Great repair services, appreciate the speedy response that MRO gave us. Not many other companies would have gone out of their way to help a small shop like ours, but MRO came through in the clutch.
4/13/2020 Tara
We called MRO at 4:30PM and they were able to rush an order out that afternoon so we had the cable we needed the next morning. They went completely out of their way to make sure we were taken care of and everyone we spoke to was very friendly. Thank you for the awesome service!