Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,560 Ratings
A
12/16/2020 anon
mro got us out of a bind by having a servo ready for pickup on a saturday afternoon. in these crazy times it is nice to have someone come through when everthing else is falling apart.
R
12/14/2020 rtd
MRO's quote response time was impressive, we usually have to wait hrs to hear back from our local vendor. MRO seems to stock a fair amount of parts that we regularly need so I'll be following up with them next time.
J
12/9/2020 Joan
Thanks for helping us out, you were very easy to work with. Motor looks good and we'll give you a call next time something is needed.
N
12/3/2020 ncu
five star customer service from MRO. Siemens was going to charge an arm and a leg for the NCU but mro had stock for a fraction of the cost
A
12/2/2020 Anon
Good price, quality product, and reliable service. Delivery time was fast than expected.
K
11/30/2020 KTC
Cheers to the exceptional service from your sales staff, everyone I talked to was very helpful. Have a good holiday season and stay safe
J
11/25/2020 Jerome
Happy with the E/R module that we ordered from MRO. It looks great and was way cheaper than what the OEM quoted us. Have a great holiday!
D
11/24/2020 dan
we weren't the easiest customer for MRO to deal with, but they were very patient in helping us sort out the error we were getting on our cnc. 5 star customer service and would reccomend
B
11/20/2020 BAUTISTA
MRO IS A VERY PROFESSIONAL TEAM, THEY HAVE THE SOLUTION TO EVERY PROBLEM
J
11/18/2020 jeff
website was easy to navigate and request a quote through. joe sent back a formal quote within minutess and then I called in to place the order. all in all the ordering process took less than 15 minutes, very easy.
M
11/17/2020 MTR
Thank you for all of the help over the past few days. MRO has been invaluable in helping us figure out why our press wasn't working, we would recommend them to anyone looking for quality support and good pricing.
J
11/12/2020 Jay
Very happy with MRO and their customer service. Had a problem with UPS delivering my order and MRO was able to talk to UPS to get the problem resolved.
D
11/10/2020 David
MRO's customer service and attention to detail is above and beyond other companies that we have dealt with in the industry. I was extremely impressed with how quickly we received a quote, I almost thought they had some sort of automated system set up but it was an actual salesperson who was able to answer my questions about shipping options. Superb experience all around.
A
11/6/2020 Allan
Fair price and fast shipping. The product was packaged well (dense foam) and looked brand new. MRO made the ordering process as easy as possible, five stars all around
M
11/5/2020 Mike
We appreciate MRO's help in getting our power supply repaired in a timely manner. The repair was finished ahead of schedule and our lathe is already running again.
A
10/30/2020 ADM
Excellent website - easy to search for the part we needed and request a quote. MRO always seems to have the parts we need, they are an asset to our operation and have been very reliable.
E
10/29/2020 Eddie
5 star service all around. MRO had stock of the relay that we were looking for and overnighted it on our fedex account. Couldn't be happer
R
10/27/2020 RTK
Things are going will with the power supply that we purchased. It has been running for 72hrs straight with no hiccups. Looking forward to doing more business together, thank you for all the assistance.
A
10/20/2020 Adam
They have always been very nice and professional! Dealt with them for years. I will always source from here!
R
10/19/2020 Richard
We were looking for small Servo motor for our Fanuc robot. They had the parts in stock and were very reasonably priced. I plan on working with MRO Electric more often.