Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,355 Ratings
3/28/2019 Travis
Very easy to work with and eager to help. They had items that no one else had.
3/28/2019 Anonymous Customer
Quick response, very courteous, very thorough
3/27/2019 D
Hard to find part, quick and prompt delivery, met expectations
3/27/2019 Steve
MRO went above and beyond exceptional service. I had a machine down and I sent out an Email Saturday morning looking for parts. They replied to my Email very quickly. They had the part I needed in the warehouse, for a small fee they went to the warehouse and overnighted the part to me. Had the part by 7:30AM Monday morning.
3/27/2019 Adrian
Easy to buy and fast shipping
3/27/2019 Todd
Ordered a Yaskawa Drive, Customer Service confirmed fitment, Received quickly, was an exact match, no issues. Thanks MRO
3/27/2019 Josh
MRO was very helpful when I called an ordered the part. They had it to me the next day. Site is now bookmarked and we will be contacting them for any further parts we may need.
3/27/2019 Sue
All of our items are for resale so I cannot comment on the overall satisfaction of the product. However the service received from MRO was great!
3/27/2019 K.
Very professional and great customer service. Highly recommended vendor.
3/27/2019 Laura
Found them online - contacted them for a quote and had a fast response. Processing my order was Easy and quick. Would definitely order from them again
3/11/2019 Adrian
Hello, Great service and customer support, response time and shipping times were great will differently purchase again from MRO. Thank you!
3/8/2019 MSP
Fantastic transaction overall - great service and pricing!
3/8/2019 Warren
I was very impressed with the speed of service and delivery.
3/8/2019 Aegis
Great resource for a hard to find item.
3/8/2019 Anonymous Customer
Joe from MRO Electric was extremely helpful, prompt to answer our requests. Shipped out the product to us right away and processed the core return promptly. They are very efficient and good to work with.
3/8/2019 Mark
Items exactly as listed, good price, quick shipping
3/5/2019 Sean
Great company to work with, everyone I spoke to was extremely helpful in resolving our issue with a failed drive. We had originally bought a drive from a different company but it arrived DOA, so we contacted MRO and they had the drive in stock for an even better price. It was shipped out right away and we are now up and running! We'll be contacting MRO first for any future needs.
3/1/2019 Sharon
The manufacturer didn't have stock so we found MRO online and contacted them for the module we needed. Luckily MRO had stock and their price beat the manufacturer list price by a significant margin. We were even able to get it shipped out the same day! Thank you for all your help.
2/13/2019 jwfrauts
Fast delivery and was what we needed.
2/13/2019 Amplas
We were looking for a distributor for Lenze Drives, and found MRO on the web. Got a quote seemed to be within minutes, best pricing around and delivery was as stated. I will continue to shop MRO for our needs.