Reviews from actual customers

4.9 Overall Satisfaction

Based on 1,445 Ratings
6/17/2020 Chuck
Fast delivery time and good customer service. Made the ordering process simple and I was able to order the schneider softstart online which was nice.
6/17/2020 Vickie
Thank you for the great customer service! Stay safe and be well
6/17/2020 Mike
MRO has been consistently supplying us with Siemens parts for years. We appreciate the business relationship that we have built up and will continue to go to MRO.
6/16/2020 Marine
Way better pricing than we got from our local rep. We saved over $1,000 by ordering through mro and will be going through them for future needs
6/16/2020 N.
Both the processor and memory card that we ordered are installed and working great. The salesperson (David) was able to get our order shipped out the same day and sent through expedited shipping to our plant in Montreal. No issues at all, thanks for the help.
6/16/2020 Rick
Had a slight delay with shipping but MRO overnighted the unit on their account to make up for the delay. I appreciate them working with us to make sure we hit our install date
6/15/2020 Alex
MRO had inventory of all the spare PLCs we needed to restock after a lightning strike took out our system. We wwere very happy with the condition of all the units we purchased, everything was brand new.
6/11/2020 Kamil
The overall experience was great! Very good customer service and quick response. Will definitely use MRO in the future and would strongly recommend to check them out
6/11/2020 Gabe
Solid customer service and quality product. Our tech had a question about the setup process for the servo and MRO was able to help walk us through the process by changing a few of the parameters in the control. Thanks for the help.
6/10/2020 Anonymous Customer
Overall, we had a good experience! The only suggestion would be to always include the repair summary in the delivery.
6/10/2020 BCI
Happy with the attention to detail and quality of the refurbished I/O modules we ordered.
6/9/2020 Takeya
We had a very positive experience ordering through MRO. Our maintenance supervisor found their website online when we were looking for a backup part to our lathe and we were able to get a formal quote for the part we needed. I called to place the order and had the comms module shipped directly to the machine builder to have it programmed. MRO was very accommodating and made the ordering process simple.
6/9/2020 T5
I called in after 5 and mro was still able to process my order by dropping it off at a UPS dropbox to go out overnight. We received the backup batteries early am delivery, thank you
6/9/2020 Anonymous Customer
Stocked two cable assemblies that I needed to finish a project. Met our deadline and even offered free 2 day shipping.
6/8/2020 Anonymous Customer
Great stock of parts, many older equipment that is hard to find these days. Easy search online and ordering was fast and efficient. Questions that I asked were answered extremely promptly and efficiently. I have already recommended company to others in my company.
6/8/2020 Bob
6/8/2020 Edgar
MRO quickly responded to our RFQ and had a formal quote sent on to us in minutes. I called in and spoke to Joe to confirm that the pcb could ship overnioght and then placed the order online. Highly reccomend working with MRO
6/8/2020 Colonel
MRO was able to find an outdated CPU for me at a great price with a 2 year warrantee. The service was fast and friendly, and the price was great. Thanks, ya'll!
6/8/2020 Sabre
I purchased 5 altivar drives from MRO for saturday delivery and it was one of the easiest orders I've placed. Meg helped take the order and made sure to have the tracking sent to us so we could coordinate the delivery with UPS. MRO gets two thumbs up from us!
6/8/2020 Mike
The company that we originally sent our motor to for repair was unable to get it working properly, so we send the motor to MRO in hopes that they would be able to get the job done. MRO turned it around in 2 days and when we got our motor back in it ran like new. We'll be going to MRO the first time around whenever we need another servo motor repaired.